Set your live chat working hours 🕐

You can now set your company's working hours so your visitors will see when your online or offline regardless of your availability status!

Previously, we checked across your team's status' to determine whether your company was online or offline. This required you to be signed in for us to check your status.

Now, in your availability settings, you can set your company's working hours so you don't have to be signed into Continually to appear online!

How to set your working hours

  1. Go to your live chat inbox
  2. Click on Settings, then Availability
  3. Select Set company's days & hours available
  4. Finally, select your time zone and hours