Continually updates
Continually updates

Live chat improvements 🔥

Live chat settings

We updated the layout of our live chat settings to help make it clear which settings will be affecting your company or just your profile.

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Renaming active visitors

We have renamed active visitors to Visitors using bot to help make it clear what this section of inbox is.


Move live chat localisation options

We had some live chat fields that could be updated on the localisation page. We found that this was difficult to find so we moved it directly into it's own section within the live chat settings.


Lead source update

In the profile section within the live chat inbox, we updated the lead source so that it is easier to scan and we also update the URL's to show the ending rather than the beginning of the link.